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XP HOME,SP2, DON'T HAVE ZONE ALARM!!

Can't access ie or ff after yesterday's update, uninstalled norton, I don't have zone alarm, tried safe mode, connection is there just cant bring up server!! I think I may have exacerbated the problem after uninstalling norton, spent an hour on hold with microsoft--gave up, can anyone help??
Grace

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I would say to..

In reply to: XP HOME,SP2, DON'T HAVE ZONE ALARM!!

Re-install windows.

Though if you can't run the internet in safe mode then you are in a bad position.

Anyone else agree?

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Reinstall?

In reply to: I would say to..

Even if I did that, the xp update would download when it connects(I'm assuming I need at least some parts of the update to protect the computer)

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Can break Norton as well. Did you try ...

In reply to: XP HOME,SP2, DON'T HAVE ZONE ALARM!!

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I wonder, if so related

In reply to: XP HOME,SP2, DON'T HAVE ZONE ALARM!!

Use the restore feature to return to a day before all this happened. Hopefully, you'll get all your features back again. Then if that MS update is the same one effecting ZA users, then its firewall related if Norton supplied, then reduce Norton's protection if possible. The other side is to remove the MS KB hotfix. You can still use own XP firewall if none available, activate it. Review the MS KB hotfixes(int ehe security/vrus/malware form here, check the ZA problem discussed for the KB#) in the add/remove section, check to enable viewing the updates to display. Then check the dates provided if so found for the date you updated. You can also review from a system that get get online, Norton's own forums and see if the problem is already discussed and any fixes for a work-around. You also review the better removal of Norton to reload it again w/o past installs. Norton removal can be difficult and cause other issues.

tada ------Willy Happy

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