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XP Home-Color Quality drops from 32 Bits to 8 Bits

by Floridabill / July 9, 2004 12:52 AM PDT

The color quality listed in "Display Properties" will drop from 32 Bits to 8 Bits on it's own. I could be on the internet and open MS-Word and the screen color quality changes. The upper tool bar looks smeared. When I go to the Control Panel/Display/Display Properties the setting has changed to 8 bits. Been this way from the beginning???

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From the beginning? Warranty?
by R. Proffitt Forum moderator / July 9, 2004 1:05 AM PDT

If my machine did this from the beginning, I'd make the vendor fix it.

I will share that a few things have been noted that causes this and there are more. Here's the short list:

1. Drivers for motherboard and video are not installed by the person who installed the OS. Tip: Microsoft doesn't do drivers.

2. The power supply browned out during boot and the video card dropped out at the wrong time. XP can respond by falling back to a generic VGA driver.


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Re: From the beginning? Warranty?
by Floridabill / July 9, 2004 3:02 AM PDT

Thank you for the reply R. Proffitt. I just looked at my Best Buys receipt and ther purchase was made 8/14/03. Forgot all about that. back she goes.


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