I am using Windows 2000 tonight which creates the User Profiles just like XP. When looking at the Explore Tree from the start menu, I have several users that are computered generated. One of them is All Users and in that Profile, the Programs folders has EVERY program for All Users. Try looking for an All Users Profile. I actually have two profiles for All Users, but only one has all the Programs.
When I right my start button and select open or explore, and then double click my Programs folder, it doesn't show all of the items in my "All Programs". My previous PC had Windows 95 and this wasn't a problem. It's very difficult to organize my Start Menu with an incomplete listing. Thanks in advance for any assistance.