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XP explorer problem

by savagedude_21 / March 27, 2007 2:30 PM PDT

I am writing this for my buddy who can not get explorer.exe to run.

He has had continuious problems with service pack and udate.exe. on this last update, explorer was corrupted and is not able to maintain stability.

he is running XP home SP2, on some computer with no label Silly
Pentuim 4 processor

we tried running C:\windows\explorer.scf
no luck. any suggestions?

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Have You Tried?
by Grif Thomas Forum moderator / March 28, 2007 1:00 AM PDT
In reply to: XP explorer problem

..reinstalling Service Pack 2 from the link below? Download the file to a clean computer, then burn the file to a CD.. TRansfer it to the "problem" machine and run it . It should repair any problem files. (It's a large file, about 266 MB, so you'll need broadband to download it.)

http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Next, download, install, update, then run the free AVG Antispyware tool from the link below:

Ewido/AVG Antispyware 7.5 Tool

Hope this helps.

Grif

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Thanks
by savagedude_21 / March 29, 2007 8:17 AM PDT
In reply to: Have You Tried?

Ill give it a try

Thnks,
Mike

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Hmm
by savagedude_21 / March 30, 2007 8:17 AM PDT
In reply to: Have You Tried?

that doesnt seem to work. even downloading from microsoft, it says that a file is corrupted within the download. sounds like a full windows reinstall to me :/

By the way, the computer is running where there are 2 copies for windows, one for the kid, and one for the dad. The father's one works, but the kids one doesnt... (mabe some "bad downloads"? Wink )

Anyways, should i go with a full reinstall of XP? and if they dont have the disk, is there any way to get a copy without paying for it? not illegally either.

Thanks,
Mike

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If one profile is working without problems...
by Edward ODaniel / March 30, 2007 9:21 AM PDT
In reply to: Hmm

why would you want to go through the trouble of re-installing?

The problem is likely a corrupt profile and that can be fixed by creating a new profile for "the kid" then transferring his old documents, programs, etc to the new profile.

Windows XP Problems if Your Profile Is Damaged
http://support.microsoft.com/kb/326688/en-us

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151/en-us

with a new profile he may have to take ownership of his old files and this link explains how to do that:
http://support.microsoft.com/?kbid=308421

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2 copys
by savagedude_21 / April 2, 2007 1:53 PM PDT

When you start up windows, it says "run windows xp for john" and "run windows xp for harry" i believe thats 2 copies, it does not have the usual pretty blue overdone login screen.

and grif, as far as it goes, every time you start the computer it runs chkdsk. the darn thing only successfully boots 25% of the time

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Nope, that sounds like two PROFILES...
by Edward ODaniel / April 3, 2007 3:02 PM PDT
In reply to: 2 copys

but not two installations.

When you boot up the computer and use either "My Computer" or Windows Explorer to look at your hard drive(s) how many Windows directories do you find? (I am betting only one)

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..
by savagedude_21 / April 4, 2007 9:40 AM PDT

well, there like 4 local disks but one HD. i havnt gotten around to trying any of these yet.

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Download It Again.. And About 'Two' Windows??
by Grif Thomas Forum moderator / March 30, 2007 9:25 AM PDT
In reply to: Hmm

If the download is indicating that its corrupt.. Simply download the file and try again. I've downloaded that file a number of times and never had a problem but it can happen. Once you get a good copy of the file, burn it to a CD so you can use it later if you ever need it again.

Do you mean that the father and son log on as different users? If that's the case, there aren't two different "Windows" installations on the computer, simply two different user profiles.. User profiles occasionally become corrupt and sometimes creating a different profile/usernamne will fix the issue.

By the way, to attempt to rectify some of those problems, have you tried running "Error Checking/Chkdsk"? If not, then please click on the link below and follow the instructions:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

Hope this helps.

Grif

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