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Question

XP Crashes often with Blue Screen

by eyashwant / June 9, 2011 9:33 PM PDT

XP when working on something, suddenly shows a blue screen with some white text and restarts in one second that we are not able to read it. But it gave error report on restart which I am unable to paste here.

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All Answers

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Answer
Error Report
by eyashwant / June 9, 2011 9:34 PM PDT

C:\DOCUME~1\EYASHW~1\LOCALS~1\Temp\WER6210.dir00\Mini041911-01.dmp
C:\DOCUME~1\EYASHW~1\LOCALS~1\Temp\WER6210.dir00\sysdata.xml

Error Signature :

BCCode : 1000008e BCP1 : C0000090 BCP2 : B02F4A37 BCP3 : ACEAEB18
BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

This is the error report

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Re: error
by Kees_B Forum moderator / June 9, 2011 9:48 PM PDT
In reply to: Error Report
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Answer
First step
by MarkFlax Forum moderator / June 9, 2011 9:55 PM PDT

How to prevent Windows from restarting on error.

Go to the Control Panel and open "System". In the Advanced tab find the "Startup and Recovery" button and click that. In the new window, remove the tick under System Failure for "Automatically restart".

With this, when you next get a BSOD, (Blue Screen of Death), the system will halt and this will allow you time to note down the error message, and importantly the "STOP Error code".

You can't exit from this screen except by a Hard Shut down, by pressing and holding down the Power on key for 5 seconds or so.

To find out what the STOP Error code was for the last event, head over to the Event Viewer and check both System and Application events. To do that, goto Start > Run, type in eventvwr.msc and hit OK.

Mark

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Re: Update
by eyashwant / June 10, 2011 12:16 AM PDT
In reply to: First step

To find out what the STOP Error code was for the last event, head over to the Event Viewer and check both System and Application events. To do that, goto Start > Run, type in eventvwr.msc and hit OK.

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Dated entries
by MarkFlax Forum moderator / June 10, 2011 4:43 AM PDT
In reply to: Re: Update

The lists in the Event Viewer are dated and timed, so that should give you a starting place.

Mark

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