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General discussion

xerox workcentre m940

Feb 18, 2004 11:46AM PST

I've been fooling with this thing the printer works but the scanner doesn't work. I reinstall the driver many times and it does not work. I've done everything the online support and that was useless I need help

Discussion is locked

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Re:xerox workcentre m940
Feb 18, 2004 12:01PM PST

Besides reading other people's plights and trials (some successes too) at http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=m940 what is also at play here is that many machines have incomplete installs of the the OS.

Well, the OS is installed, but few can bring themselves to have an uptodate BIOS, motherboard drivers and maybe some USB drivers. Further reading about some onboard USB hardware and driver issues (links in a second) reveal that your ire may be misdirected. Imagine having to deal with these USB tricks and traps as noted at:

http://www.usbman.com/Guides/SiS%20USB%20Tips%20and%20Tricks.htm
http://www.usbman.com/Guides/VIA%20Tips%20and%20Tricks.htm
http://www.usbman.com/Guides/ali_tips_and_tricks.htm

So, in a nutshell we get to sort out our machines first, then install drivers from the maker's web sites and then we may find reduced functionality due to simple corporate problems that they don't part with money for complete drivers for a product that isn't generating revenue.

Bob

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Re:xerox workcentre m940
Feb 18, 2004 9:16PM PST

Did it ever work, or did you just get it and have had problems from the beginning?

When you bring up a program to try and scan, does it bring up the software that is supposed to come up to do the scan?

Many times you must Select the Source (file Select Source) and pick the scanner before it will actually scan.