Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Xerox Doc Centre 460 tray selection

by mpilman Jun 28, 2005 8:39AM PDT

For a Xerox Doc Centre 460 we have a Windows printer queue defined to print to a tray with yellow card stock paper. Some the documents I send to that printer(queue) come out on card stock (the correct tray) some other documents come out on plain paper (wrong tray). It is as if the printer decides that certain documents need to printed from a different tray. I have examined the .prn files and the first 16 lines containing the PCL are IDENTICAL except for the job name. The properties of the print jobs (right click on the print job in the print queue) are IDENTICAL except for the job name.

The files are two different tif images being sent through windows printing.

Any clue what would make a Xerox Doc Centre 460 printer decide to select a different tray (paperweight) based on the printed matter?

Any thoughts are much appreciated.

Mike

Discussion is locked