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I've heard radio ads targeting businesses whose reputations have been blemished by bad reviews. The ad claims the ability to fix their problem. I need to wonder if it's done by creating a massive deposit of positive albeit "bogus" reviews in an attempt to overwhelm the negative ones. I've seen quite a number of positive reviews that seem to be too carefully and purposefully crafted and I wonder if they've come from actual customers.
the internet is full of them, it's disgusting. Also fake hits by competitors on other products too. One way is to google part of a review to find out if the same one is all over the place for that product. If so, most likely it's fake. Some have learned to change some words a bit to avoid that googling trick, but the review is basically the same. Even fake good and bad reviews have some value if you can confirm what they've said among other reviews that may not be fake. Typically the fake reviews have mostly correct information, just all positive or all negative with too much spin. Look for the facts. Most fake positive reviews tend to sound like an advertisement, but they are getting better in disguising it. The fake negatives often don't just stop there but then highly recommend some other product as better. There's a website that only allows consumer reviews, but can't recall it's name right now. Wait, just asked wife, she says it's "Angies List or Site".
It was (and probably still is) a subscriber only service. It specialized in home repair such as roofing, plumbing, and contractor services. It didn't offer product reviews. Subscribers paid a small fee and got a monthly magazine. All reviews had to come from subscribers as well so it was a closely contained network of customers. Advertizing wasn't accepted either. I know people who use the service and many here who do advertize will note if they Angie's List approved. I think she's thought to be more reliable than the BBB.
Of course, for the most part, people complain rather than compliment. One who is unhappy with a merchant will be vocal about it while one who is happy tends to be silent. This is one reason businesses need to solicit customer feedback in as neutral a way as they can. I frequently get phone calls asking how satisfied I've been with such as automobile services. These calls don't usually come from the business itself but from someone they contract to do so. Such is one way businesses spawn other businesses and we end up paying more when we do make purchases for services. Hopefully it shakes out the bad eggs just want to make fast money and move on.
is the builder/handyman I found to first fix my porch when improper flashing let the one piece U-shape cladding over the top beam to fill up with water and the beam rotted.
Most do complain more than praise though. In fact, I'm sure I complain about bad service more than I acknowledge good. After all, you sort of regard a good job as what you paid for, not something extra. A bad job or service makes you feel robbed or cheated.
I almost hired someone else. I called 4 different recommended builders/repair people. Only one had called back, came by and looked at it, and quoted me a price after two weeks. Just before I broke down and hired the first one, who was planning to go back the same way, the second guy finally called. The first guy said I had gotten the water in there powerwashing the ceiling under the porch.
The second guy called the morning I was going to call the first later that day., I had already heard good about him, just couldn't get up with him, and gave me a better price and did a better job IMO than the one the first guy described to me. Then he did my roof after a hurricane made it necessary, again great price and very good and quick job. Done another job for me too. I've told anyone when contractors came up he did great work, it was just hard to get him on a job because he's so busy.
I'm about to have him build me a 20 by 20 storage building on concrete pad. Quote is for just under $8K plus whatever he can find a couple of windows for. That includes vinyl siding and shingle roof to match the house, full rood vent and soffit vents. I admit I was hoping under $7K, but wouldn't have been surprised at between $9 and $10.
The guy does better work at fair prices, it's just hard to get up with him and hard to get in the queue he's so busy.
The almighty loophole strikes again. Hopefully Jeanine Pirro or Nancy Grace gets ahold of this one....Digger
Not only having to deal with this but finding that it becomes an issue practically calling the big guns in to get to the bottom of this. What will be the result, maybe closing the sight down and then having them open under a new name. Then having to deal with the websites and then the credit bureaus, as you know it wasn't designed to be easy. yet, people get ripped-off all the time and can hardly reclaim what's rightfully theirs or get back to sq. one. I think there is USSC issue brewing here-----Willy ![]()
It's worked in the past, just because an individual can't avoid to fight a claim in court against a corporation, or most can't anyway.
And they tuck all sorts of nasty little gottcha and catch22 clauses in those agreements we all click so glibly online.
Remember when one of the software companies included in the EULA that you agreed to give your soul to the company in exchange for the right to use the purchased software? Can't remember who.
No one noticed for sometime, in fact I think after a while the company itself commented on the joke.
All those twisted lines of double talk make it hard to sue, practically impossible for an average individual to fight. It ends up having to prove the condition violates some guaranteed right or law to win.
The other side of the coin is the ease which a few individuals can smear a companies name online by using multiple made up identities on review and complaint sites.