Question

Would a new processor fix it?

So i ordered my pc pre-built (a sin i know) but i chose all the parts, i asked my friend who knows about computers ( i don't by the way) what the problem was and he said it was the driver's on my processor but i came here because he isn't sure. All of the parts in the pc are as follows:
And a6 7400k processor
Msi fm2+ cv x16 2d3 m32 gl r matx motherboard
8gb ddr3 1600 pc3 12800 patriot ram
Onboard video graphics
1 tb 3.5 sata3 7200rpm 32mb 3.5" hard drive
10/100/1000 gigabit network onboard
500 watt atx12v psu cybertron pri power supply
Windows 10 home 32/64 bit coa.
I don't know what the problem is,, but whenever i try to start up the pc it will get me to the customization screen for windows 10, then it will say wait a moment and put me back at the beginning

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Comments
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Clarification Request
So is this an OS installation issue?

Let's hear more. Did you leave the drive blank (no data or partitions) then do a clean install?

Post was last edited on May 7, 2017 9:48 PM PDT

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It came like this

I would assume because i took it out of its packaging, plugged it in, and this is what happened

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That's called starting from an unknown position.

Try wiping the drive clean then try again.

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Answer
Processor

Cybertron seems to be a pc builder, nothing to do with the psu.

Did this machine come with w10 installed or did you install it?

If you have not changed anything and the machine is still under warranty contact cybertron.

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It did

The machine had w10 pre installed i just needed to finish the personalization steps that i can't seem to get past now

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Re: install

Back to the shop then to fix it under warranty if they can't solve it via phone or chat.

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