As to the API, all users have complained about APIs on so many apps that I can't agree on that point.
I was using Convergehub for a while now and I was so disappointed with it. It lacks real-time notifications and it is difficult to pull up data using API. The worst part about it is it provides outdated and inaccurate data of the customers which makes it harder and adds more to workload. When it comes to the task that has been delegated, it doesn't show if it was being done or not. In other words, this software does not help small businesses to progress but it helps it to get bankrupt. Such a waste of money, time and effort using this CRM tool. This is my worst experience using Convergehub. So how about you guys?