try the first 5 tools at http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=4720&start=0 to see if it is malware. If that doesn't identify a problem, then it may be hardware (power supply?) which should be covered by warranty.
A friend of mine just got a new gateway computer. She has had it 3 weeks. She cant get any help from gateway. she is using XP and IE6 and NAV 2003 but I dont think her definitios are current say she dosen't know how to update them. ( Im showing her that). When shes surfing her compter just shuts complety down. One of the guys in our IT dept at work told her she has a worm. Can someone tell me what kind of worm causes a computer to just shut down, so we can try to fix hers.
Thanks
Nancy

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