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Question

WordPerfect crashes since the Windows 10 Creators update

May 16, 2017 5:10PM PDT
I have two desktops and a Surface Pro 4 that were running WordPerfect X3 with no problems.  Since the Creators update, WP crashes when attempting to print a document.  I upgraded one of the desktops to WP X8 hoping to fix the problem, but to no avail.  WP technical support spent over three hours working on it with no resolution.  I expect an incompatibility caused by the update.  Has anyone else experienced this problem?  

Discussion is locked

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Answer
Or a printer, video driver needs an update.
May 16, 2017 5:43PM PDT
http://www.wordperfect.com/en/pages/800161.html didn't ind any patches and I have yet to google your issue since I find myself working this other ways today,

Be sure to run CHKDSK /F /R /X on all drives and test without any USB devices plugged in.
Also I take it this is a raw W10 install. No other tools like Henry's AV and CD/DVD emulators.
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All drivers are up to date.
May 16, 2017 6:22PM PDT

There are no tools or emulators installed on any of the three computers.

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According to ?
May 16, 2017 7:07PM PDT

The Microsoft Update driver is not reliable here. Also, after the Windows 10 Creator I had to go get a few drivers on some machines and ... Microsoft's Update Driver button was in error about up to date.

-> Let's see a Web Speccy report to see if there's anything else there. But I take it you googled this. I didn't yet as I've worked a few at the office over other app crashes after the update.

Read https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web
I take it the CHKDSK step was completed. I have to ask because a few members skipped that step and we had to wait.

If you need it, other posts about this at https://www.google.com/search?q=WordPerfect+crashes+since+the+Windows+10+Creators+update

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Answer
Problem solved by WordPerfect technical support
May 20, 2017 1:53PM PDT

The problem was solved on the two desktops by removing a Quicken PDF driver and a PageMaker PDF driver. It was solved on the Surface Pro 4 by removing a PageMaker PDF driver. The initial tech support tech spent over 3 hours without finding a solution. The second one (Douglas King) fixed it in an hour and a half. Thanks, Douglas!