Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Word XP constantly crashes

Jun 12, 2004 7:13AM PDT

Ever since I installed Office XP Professional Word crashes/saves or recovers/behaves for a day. Now it crashes constantly. HELP!

Discussion is locked

- Collapse -
Re: Word XP constantly crashes
Jun 12, 2004 7:23AM PDT

Try the usual cure: find and delete normal.dot. If it is somehow corrupted, things like this can happen.

If that doesn't help, post more details on the error message and the conditions that lead to it.

Kees

- Collapse -
Re: Word XP constantly crashes
Jun 13, 2004 5:38AM PDT

I removed the normal.dot file. Today Word has crashed twice. I tryed to read the error report but I don't know what to look for; please help.

- Collapse -
Re: Word XP constantly crashes
Jun 13, 2004 5:44AM PDT

After the most recent crash the document that I was working on had a series of "y"s with two dots over it.

- Collapse -
(NT) Sorry, no idea what's wrong based on what you tell.
Jun 13, 2004 5:52AM PDT

.