What version of Word?
Where is normal.dot located? Try the same folder?
Anything useful in Tools>Options>File Locations?
I had a script to download letters and print the addresses automatically on the template.
The template was usually stpred at C:\DocumentsAnd Settings\user\Applicarion data\Microsoft\templates
But the computer crashed and on the reinstalled version no such folder exists. So where do I store my template?
Looking for answers...