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Word rtf issue / .DOC extension

by supi79 / March 10, 2008 12:56 AM PDT

I'm having trouble with an rtf made from a Word file (extended latin characters get corrupted). Can't find anything strange about the Word file except the extension is ".DOC" (caps). Is that indicative of the file being made by an older version of Word or originating in a different application?

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Did this file come from another machine?
by R. Proffitt Forum moderator / March 10, 2008 1:50 AM PDT

I still run into folks that see that issue and learn about some font that was on the original machine but not the new machine. At first they call it "corrupt."


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RE: Did this file come from another machine?
by supi79 / March 10, 2008 2:10 AM PDT

It came from another machine, but font is opentype verdana so that's not an issue - extra characters display fine in the word file, just not in the rtf.

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Then the DOC is fine?
by R. Proffitt Forum moderator / March 10, 2008 2:22 AM PDT

I looked quickly into this and yes there appears to be a limitation to RTF here. You'll have to call Microsoft to see if they have a patch that addresses it.

Remember there are patches you can't find but they have in reserve for people who call it in.

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