If it's Microsoft Word, try the usual fix. Find and delte NORMAL.DOT and then start Word.
When using the word processing software we experience the following error message after (only) a very short time:
AN EXCEPTION 0E HAS OCCURRED AT 0028:C003060D IN VXD---. THIS WAS CALLED FROM 0028:C003064F IN VXD ---. IT MAY BE POSSIBLE TO CONTINUE NORMALLY.
PRESS ANY KEY ...
The computer has to be shut off and restarted to "continue."
Any help would be greatly appreciated.