This setting is in the default template NORMAL.DOT. To change it, do the following:

1. Open Word -- the blank document comes up in the default view (Normal, for you).

2. Change to Page Layout View.

3. On the File menu, select Close; the document will disappear, leaving a grey window.

4. Close Word by clicking on the X in the upper left corner.

5. Open Word again, it should now come up in Page Layout View.

Hope this helps.