But try changing your process. Save the doc to your work folder of choice and be sure it ends in .DOC or such.
Sometimes the newer antivirus and email scanners mess up opening it directly from the email.
Hi: I have Windows 7 and use Word 2002 because my boss has a lot of clients that user older versions and she doesn't want to upgrade. I do transcription. She always sends a transcript that she has started in Word with the way it is to be set up and everything. I have always just opened the attachment in Yahoo and it would open in Word. It is usually named something that is pretty long. Lately when I try to open it, it will shorten the name of it, and when I click on it to open it, it says "unknown file type" and it will give me a list of programs to open it with. I have to select Word, and then it will open. It will then create two different types of files, one a Word file and one that says File. Today I have an attachment from her with a zip file containing a bunch of setups, and I cannot open it at all. Word locks up as soon as I try to open it, and she has tried sending them individually. Is something going on with Word or is it my email? I had her try to send them through my AOL email, and that doesn't work either. I am pretty computer i;literate, so if anyone can help me, please be specific in your instructions. Thanks!