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General discussion

Word failure to print

Oct 29, 2010 8:21PM PDT

Word fails to print some pages with photos. Printer is HP Officejet 6500 Wireless E709n. Photos show in normal format, but do not appear in Print Preview or don't print?
1. I have tried some things Microsoft told me prior, such as:inetcpl.cpl/advanced/Uncheck Enable third-party browser entensions.
2. In the same place: programs tab/manage Add Ons I disabled all Add Ons.
3.Then in the same place/Advanced/ I checked Reset Internet Explorer, then closed.
4. I then in Internet Explores Options/ Advanced. I again
unchecked Enable third-party browser extensions.
Nothing helped this time.
Oper. system is Windows 7,Version 6.1.7600 Build 7600
Computer is: Dell Inspiron 530, 32 bit, Bios Version 1.0.10 12/15/2007
Printer software is Full version #14.

Discussion is locked

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I'm confused.
Oct 29, 2010 9:46PM PDT

You mention photos in Word, (generally referred to as images), but then talk about Internet Explorer add-ons, reset IE, and disabling browser 3rd party extensions.

I am unsure what Internet Explorer has to do with Word.

What are these documents you are creating?

I might understand the problem if you are copying web site pages into Word, including any images on the web site. In that case printing may fail because the images are still on the web site and not stored locally on your computer.

If you are simply creating a Word document yourself, and "Inserting" you own photos/images stored locally on your hard drive, then that shouldn't fail. Print Preview should display those images, and printing should work. If that fails just goto Word's > File > Printer Setup option and make sure the printer is set to print Text and Images.

Mark

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Word failure to print
Oct 30, 2010 1:19PM PDT

Thanks for the reply Mark. Yes, I have a Word document with photos I have inserted. I did go in as you suggested and change some more Setup Options and was able to print 15 of 16 pages. I am still trying to figure why the one page of four photos won't print. Thanks for your suggestion.

Jerrye

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Good, that's progress
Oct 31, 2010 5:32AM PDT

I can't say why the 16th page fails to print. If there is a settings error, then it's either all or nothing.

What happens if you attempt to print just this one page?

Mark

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case closed
Nov 1, 2010 8:46AM PDT

Thanks again Mark,
I resolved the problem by moving the border of the picture around. Then I was able to print the last page. Case closed.
Thanks,
Jerrye

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(NT) That's great, and thanks for letting us know.
Nov 1, 2010 9:52PM PDT