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Word & Excel Document LOCKED UP

by Jo13351 / December 15, 2008 1:41 PM PST

Help! I am using Window XP and Microsoft Office 2007.

Don't know what happened but when I open a new or existing Word or Excel document I am LOCKED UP -- can't type, change any font settings...or anything!

What did I do??

Thanks in advance.

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Collapse -
So ...
by Kees Bakker / December 15, 2008 4:40 PM PST

if you open a new Word document, you start with an empty screen, you can't type anything, so if you save the document it's still empty. Same for a spreadsheet. Luckily File>Save and File>Close and alt-f4 still work.
That's a right summary?

Things to do:
1. Make a new user account (or activate the guest account) and try there.
2. Run word in socalled safe mode (winword -safe from the command prompt).
3. 1 and 2 together: safe mode in a new user account

Post your findings.


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I agree with the above post
by Imanuel4u / December 22, 2008 2:45 PM PST

I agree with the above post.

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