Did you provide a password when protecting the document ?
What do you see when you right click the file icon then choose "Properties" ?
I hope someone can tell me what I've done wrong.
I created a Word document with form fields (first time to try this). I then locked it by using the "Protect Document" option under Tools. The document is not saved as a template, I just saved it as a doc file.
The problem now is that the document is completely protected and I cannot type into the form fields or change anything.
The bigger problem is that I cannot unprotect the document. When I click on Tools, "Unprotect Document" is greyed out!
Can someone PLEASE tell me how to unlock this document.