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General discussion

Word 2007 uploading error

by cjjames10 Jan 29, 2008 6:15AM PST

When attempting to upload a word doc to internet service sites, I incur error messages stating that its not a compatible format. The websites make the suggestion of compatible formats like .doc, .rtf, pdf, etc. and give a file size limit (of which my file is much smaller). I am attempting to upload in the following formats: .docx, .doc, .dot, .rtf, etc. I am also trying to make it compatible to word 97-2003 document, macro-enabled, etc. to no avail. What is causing this? What can I change in saving the document to make it compatible?

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2 Posts

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One other thing.

by r. proffitt Forum moderator Jan 29, 2008 6:32AM PST

Any "download accelerators" or P2P software installed? Just guessing since there is little written about your setup or connection.

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What software do you use to upload the document?

by Kees Bakker Jan 29, 2008 7:11AM PST

And to what sites?

I've never seen any ftp-program complaining about formats. The standard windows ftp quits when there's some control sign in the ascii text, and if you choose binary in stead of ascii or the other way around the resulting file is corrupted, but that's about all that can happen.

So it must be a very special upload to very special sites. Did you already try it on another PC (school or work or friend or family)? That shows if it's a problem with the document or some software interfering on your PC. Then all you've got to do is to find out which software. And I'm afraid that is the most likely scenario.

Kees

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