Word 2007 sometimes will not open

by Vince.Rosati Jan 27, 2010 12:22AM PST

When I was using Word 2007 under XP I never had a problem with it not opening, or closing while in use. Now that I am using WIndow7 64-bit, I regularly have the problem that:

A. If I try to open Word directly, I often get a message that "There is a problem with Word. Windows is searching for a solution." (Paraphrased.) Invariably the result is that Word shuts down. The only recourse I have found is to restart the computer. Happens several times a day.

B. Sometimes even while working with a document, I get the same message and result. The error occurs more often if I have a document open and then try to open another one.

I don't recall the same problem with Excel 2007, and have only used Power Point 2007 once (no problem at that time).

Is there a way to "repair" word 2007? Must I reinstall it?

HP Pavilion p6247, Athlon CPU, 2.3 GHz, Windows 7 64-bit; Microsoft Office 2007 Pro.

Thanks,

Vince

Discussion is locked

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Sounds like your machine has way too many issues.

by r. proffitt Forum moderator Jan 27, 2010 1:18AM PST

http://forums.cnet.com/5208-19411_102-0.html?messageID=3212197 for example among others. It's time to ask HP for a solid fix.
Bob

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Try this instead

by R_Head Jan 27, 2010 2:24AM PST

Open Office http://www.openoffice.org/

Full Blown Office Suite and is Open Source without no Keys, no Fuss, no Mess and is Free. Others is Google Docs.

By the way, this is not Spam. Just showing an alternative.

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troubleshooting in windows

by TaraS_WinTeam Jan 27, 2010 2:53AM PST

Hello Vince,

Make sure you have run all of your updates and then try using your troubleshooters to pinpoint the problem: http://windows.microsoft.com/en-US/windows7/Troubleshooting-in-Windows.

Tara

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Sometime Word 2007 will not open

by Vince.Rosati Jan 28, 2010 10:29AM PST

Thanks for the several replies.

I do intend to check out Open Office. "Soon."

I ran the Win Troubleshooter, with no apparent action taken. I also uninstalled Paper Port (as suggested by one of the links).

Word has been working perfectly for the past two days, with many openings and closings, several documents being open, etc.

I'm keeping my fingers crossed.

Thanks to all,

Vince

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another solution?

by TaraS_WinTeam Jan 29, 2010 2:59AM PST

Vince,

Here is another method of checking for software solutions: http://windows.microsoft.com/en-US/windows7/Check-for-solutions-to-software-problems. If you do continue to have issues reinstalling Office 2007 would be a good solution, and shouldn't be a huge problem.

Tara

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Another Solution?

by Vince.Rosati Jan 29, 2010 3:41AM PST

Tara,

Thanks. Word 2007 has been operating flawlessly for two days now. Maybe I'm temporarily lucky. If it begins acting up again, I will uninstall/reinstall.

But another problem has cropped up: When I got this new computer it came with Microsoft Office 2007 Home and Student Trial installed. However, because my old computer is defunct, I installed my purchased copy of Office 2007 Professional. (Oddly, I was not warned that this copy had already been installed when I registered it.) I went through the activation process for all the Office elements with no glitch.

Today, I got a popup message that said that my trial copy was about to terminate, so I tried entering the Product Key from my Office Pro CD. It was rejected.

I looked at Programs on the COntrol Panel and saw that there is a listing for Home and Student Trial as well as Office 2007 Pro. May I safely uninstall the Trial package? (I'm hoping that uninstalling will not upset anything in Office Pro, especially Outlook - because I am not sure exactly how I got Outlook to finally work. Going through that process again, with its Address Book quirks is a little daunting.)

I would like to uninstall the trial version of Office 2007, however.

Thanks for your continued help,

Vince

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If...

by R_Head Jan 29, 2010 8:47AM PST

You decide to go with Open Office, keep in mind the default file extension on documents are ODT and CAL for Spread Sheet. Choose the one from MS on the Pull Down menu. MS Office does not recognize anything beside the MS Office Realm. With Open Office you can even read old types of files, even Word Perfect that are used by Lawyers and change them to MS format if you wish.

Very flexible piece of software for free.

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remove and reinstall

by TaraS_WinTeam Feb 10, 2010 5:54AM PST

You should be able to safely uninstall all of the Microsoft Office 2007 software then reinstall Microsoft 2007 using your disk and product key. Hopefully this will resolve the issue before doing anything too invasive.

Tara

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Reparing of word fiels

by ANDREWSSTEPHEN Jun 3, 2012 11:15PM PDT

Hello There,
Using different OS can create problem, you might be problem for the version of office. You can check the version of the file which you are using. Or if still you finds that the there is a problem in opening the file then you need to repair word on office 2007. This ask can be easily accomplished by using the trail version downloads. There are number of software available on internet and can easily be downloaded. If the trial version download works for you then you can go for the complete version of it.

Regards
Stephen

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Re: Word 2007 sometimes will not open

by paulharry Jun 4, 2012 10:54AM PDT

Try to open the Microsoft word in the safe mode. If does not uninstall and reinstall in safe mode only. Restart your system

Word 2007 sometimes will not open

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