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WORD 2000 and white lines upon printout

by DoctorBill / March 2, 2007 2:55 AM PST

I have WORD 2000 and an HP psc 1315xi printer.

I am getting a white line thru subscripts and the bottom portions of letters like g and y only about about half way down the page to the bottom.

It isn't the printer's fault as it prints graphics and whole pages of BOLD 8's w/o this white line.

Is it possible that my WORD 2000 generates "Bad Printer Output" like this?

If I save the file to a floppy and use another computer's WORD, and another printer, the file prints fine...

Driving me crazy!

DoctorBill

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WORD 2000 and white lines upon printout - more info
by DoctorBill / March 2, 2007 2:58 AM PST

I forgot to add - using Windows 98 SE.

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Re: printing problem
by Kees Bakker / March 2, 2007 5:47 AM PST

I doubt your statement about this not being a printer problem. After all, a bold 8 doesn't have subscripts or bottom portions, like the y and g.

Has this always been so? Or a recent development?

Things to do:
- clean the printhead
- print HP's text page
- try printing the same text in the same font from Wordpad (subscripts won't work, I'm afraid, but an y and g will)
- try another font
- install latest drivers (for Windows 98)
- try this printer (with drivers) on another PC
- try another printer (with the correct drivers) on this PC

All helpful experiments, these.

Kees

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