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General discussion

Wont shut down.

Dec 13, 2003 3:19AM PST

Hi, after long sessions the computer will not turn off with the TURN OFF COMPUTER and TURN OFF buttons.If I restart it WILL work OK.Tried restore but still the same.

Discussion is locked

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Re:Wont shut down.
Dec 13, 2003 3:25AM PST

Start with http://aumha.org/win5/a/shtdwnxp.php

Be aware that overheating hardware is a close second to this and the usual remove the cover, point a fan at the machine can sniff out it this is the issue.

Bob

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Re:Wont shut down.
Dec 13, 2003 11:48PM PST

The shutdown problems could also be due to hung applications or device drivers.

See if these tweaks will help:

How to improve on shutdown time ? Close apps automatically & quickly at shutdown
Open Registry by going to START-RUN and typing REGEDIT. Navigate to HKEY_CURRENT_USER\CONTROL PANEL\DESKTOP and look for AutoEndTasks. On my computer default value is 0. Change it to 1. Thats all.

Further more you can reduce the time it takes for Windows to issue kill directive to all active/hung applications. In doing this only constraint that you should make sure exists is that HungAppTimeout is greater than WaitToKillAppTimeout. Change the values of WaitToKillAppTimeout to say 3500 (since default value for HungAppTimeout 5000 and for WaitToKillAppTimeout is 20000).

Reduce Shutdown XP.
Start | Run type: gpedit.msc | OK
This opens the Group Policy editor.
Go to Computer Configuration/Administrative Templates/System/User Profiles and find the policy: "Maximum retries to unload and update user profile."
Double-click it and select Enabled.
Change the Max retries value to "0".
I figured, "If you can't unload it, don't bother trying", so I set mine to 0 and shutdown is (finally!) instantaneous once again."

Also look for updates for your video & sound drivers.

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Re:Re:Wont shut down.
Dec 16, 2003 4:04AM PST

Hi People,
Sorry,tried all the suggestions except David's"reduce shutdown XP."because 'gpedit.msc' wont work when typed in.Did I tell you Shutdown works beautifully after a resart but then later on it doesnt? Heat dosent seem to be a problem.

Wally.

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Try a RegClean and see...
Dec 16, 2003 4:11AM PST
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Re:Try a RegClean and see...
Dec 16, 2003 4:27AM PST

G'Day David,
I have been useing RegScrub (nice p'gram)but it dosen't help,sorry.
Wally

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Re:Re:Try a RegClean and see...
Dec 16, 2003 4:45AM PST

Wally,

The only option left is to use MSCONFIG and one by one troubleshoot each item in Startup till you get the culprit responsible.

BTW, does the Event Viewer holds any clue?

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Re:Re:Re:Try a RegClean and see...
Dec 16, 2003 6:04AM PST

David,
Thanks mate .The start up config deal will take a bit of time,so I'll get back to you later,probably a few days.
As for the event thing, I dont know what to look for.

C Ya Wally.

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In Administrative Tools | Event Viewer...
Dec 16, 2003 6:13AM PST

Look under Application & System for any items with Red Errors and double-click them to read the details.

If it relates to device try and update the latest drivers from the manufacturer's website.

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Windows won't shut down
Feb 23, 2005 9:50PM PST

Wally:

I have exactly the same problem. On the second attempt the machine always shuts down. If you find a solution, please e-mail it to me. Thank you,

Marv