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Won't boot after install SP3 . . .

by Coryphaeus / December 25, 2008 6:01 AM PST

Step son's PC, a home built (by me) AMD 1.6 MHz, half a Gig of RAM running XP Home. Running perfectly until I tried to install SP3. The update appeared to go well, then it wanted to reboot as normal. On the reboot I get a BIOS message that an 80 pin Primary IDE channel cable is missing. Then it continues to the Windows XP splash screen, then reboots. Tried in Safe Mode, upon choosing Safe Mode, or Safe Mode with Networking, or Last known good config, it gets to the Windows splash screen, and reboots.

Thoughts?

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Bob is the XP master he will be right with you
by prose036 / December 25, 2008 6:26 AM PST

r. Proffit aka Bob is the XP master...he will be with you in a second

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Sorry.
by R. Proffitt Forum moderator / December 26, 2008 2:24 AM PST

But was out and about Christmas day. But I do want to add a link and comment.

Reading http://support.microsoft.com/kb/950717 you wonder what were they thinking!

Prerequisites = 4.
Recommended steps before you install Windows XP SP3 = a few!
Steps that are required before you install Windows XP SP3 = 4.

Error code that appears in the WindowsUpdate.log file
rror Code description (as it may appear in the Svcpack.log file)

Knowledge Base article that describes potential resolutions = Far too many.

At times like this you begin to wonder if MS will ever issue a product that doesn't require us to babysit our PCs.
Bob

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Tried . . .
by Coryphaeus / December 25, 2008 7:18 AM PST

Boot with XP Home CD, tried to repair with the DOS repair, also tried fixmbr. No joy.

Rebooted to the CD, now in the process of a repair install. Noticed after XP CD copied files the XP splash screen indicates SP1 (green slider). Appears to be going OK, still waiting for the full reboot. Hope it's fixed as he has a ton if music in iTunes.

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Let us know so when...
by prose036 / December 25, 2008 7:25 AM PST
In reply to: Tried . . .

Let us know so when bob check in he see what you are doing..

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Uh . . .
by Coryphaeus / December 25, 2008 7:31 AM PST
In reply to: Let us know so when...

Bob and I go back many years. I'm well aware of his "abilities".

It's now fixed.

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I am Happy you got it
by prose036 / December 25, 2008 7:59 AM PST
In reply to: Uh . . .

Merry Christmas

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Wayne, Such Will Happen With AMD Processors On HP Comps
by Grif Thomas Forum moderator / December 25, 2008 12:09 PM PST
In reply to: Tried . . .
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Timing . . .
by Coryphaeus / December 25, 2008 12:49 PM PST

It had just dawned on me and I remembered the problem. I've found the patch, KB953356 at Microsoft. About to install it now.

But what I did was go ahead and get the 103 updates in SP2 and installed them all. Took forever. But I looked at the list installed and that patch was not included. So I'll install the patch and try to run SP3 again.

I never got the stop error, just a continual reboot.

Thanks.

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Yep, Unfortunately, Microsoft Doesn't Provide The Patch...
by Grif Thomas Forum moderator / December 26, 2008 10:29 AM PST
In reply to: Timing . . .

..It's an HP/Compaq issue so they're the ones supply the fix.

Hope this helps.

Grif

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Uh, it's here . . .
by Coryphaeus / December 26, 2008 2:17 PM PST
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Thanks Wayne, You're Right...
by Grif Thomas Forum moderator / December 26, 2008 2:40 PM PST
In reply to: Uh, it's here . . .

The patch was originally released by HP/Compaq because the Intelppm.sys/Sysprep driver problem was created by them.. I missed the updated link that you provided from Microsoft.. Either way, it gets the job done.

Keep up the good work.

Grif

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