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Wireless router problems

by amymark2000 / October 19, 2008 2:39 PM PDT

I received a belkin wireless router from a family member. Runs setup fine, but never connects to the internet (last step). Internet will not work while this device is plugged in. Unplug wireless router, internet on pc is back up. I noticed Charter's wireless routers have the coaxial connection, is that my problem?

I browsed their webssite,not sure about monthly rental fees, and a "team" will come for the setup. I am trying to avoid monthly fees, paying for install, and just the regular hassle in dealing with Charter.

I need a router that works with Charters internet (coaxial input), and provides wireless access for my laptop. I can get wireless access in two spots in my house via my laptop, from a neighbor, but need more powerfull, and reliable connections.

Can anyone help??????

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Tell me where . . .
by Coryphaeus / October 19, 2008 10:44 PM PDT

the modem is plugged in. If you have cable internet you need the cable modem. The router plugs into the modem.

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Router issues
by amymark2000 / October 20, 2008 1:23 AM PDT
In reply to: Tell me where . . .

I followed the simple instructions. Plug in the router to modem, then router to pc, then apply power to router. I tried it 3 times, with the same results, not seeing an internet connection. When I unplug the router, my internet comes back up, but while the router is plugged in, it does nothing.

I left the modem plugged into the pc the first two times, suggested to me it might be causing a conflict, and the thrird, I had it completly removed.

The router automatically pics up the info from the modem (IP address, and other important things) correct? I mean non tech people should be able to just, follow instructions, and go on about your business right?

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Ok, the proper procedure . . .
by Coryphaeus / October 20, 2008 3:40 AM PDT
In reply to: Router issues

Power everything off; modem, router and PC. In this order, power back on:

Modem and wait for lights to stabilize.

Router and wait for lights to stabilize.

PC.

I believe the instructions with the router will tell you this.

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Maybe
by PudgyOne / October 20, 2008 5:09 AM PDT
In reply to: Router issues

the Forum Sticky will help you in configuring your wireless router, it needs setup first.

wall > isp modem/router > wireless router > wired/wireless


Rick

Some cable modems need to be registered with the cable company to work.

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