Networking & Wireless forum

General discussion

wireless router and cable modem - can't see the SSID

by rmckenzi / September 1, 2008 10:33 AM PDT

OK, I had previously had a wireless network set up with my DSL line. (Zyxel router hooked up to my Mac and Zyxel wireless card for my ancient Sony VAIO). When I moved I switched to cable modem. I've figured out how to clone the MAC addy on my router to make it match my Mac, and plugged the cable modem into the router. I now have Internet access on the Mac via the router, yay.

Here is the problem - although my router is setup as a wireless access point (using DHCP, broadcasting its SSID), I cannot see the router in the list of wireless servers from the Vaio. Nothing has been changed in the router settings in regards to the Wireless Access Point. Same encryption, same password, same MAC filtering as before - and the MAC addy on the Vaio has not been changed. (I figured I wouldn't need to, because the only thing that cares about the MAC addy is the cable modem, and it's being fooled by the router. Anyway even if I did need to do that, I would expect to be able to see the SSID of the router in the list of wireless servers, even if I couldn't connect to it.)

What am I missing? Should I change the MAC addy on the Vaio as well? Should I check for updated firmware for the router? Any ideas greatly appreciated.

Discussion is locked
You are posting a reply to: wireless router and cable modem - can't see the SSID
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: wireless router and cable modem - can't see the SSID
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Another test is needed.
by R. Proffitt Forum moderator / September 2, 2008 12:37 AM PDT

Since you are not using an Apple wifi card, take the machine somewhere like a wifi hotspot to see if it's the machine or the router.

"same MAC filtering"

Sorry but if you look at our forum sticky we don't suggest that feature. It and SSID no broadcast does not add to security and can cause failures.
Bob

Collapse -
some more info
by rmckenzi / September 2, 2008 1:53 AM PDT

Thanks Bob! Just a quick note, I can see other wireless servers in my area - there are quite a few of them, in fact. I can connect to the ones that are not using any encryption with no problem.

I will turn off the MAC filtering per your advice. Also, I checked and I am using WPA2(AES) encryption - I think that is not recommended in the forum sticky? Should I switch to WPA (TKIP)? I think WEP is not recommended.

Collapse -
Just so you know.
by R. Proffitt Forum moderator / September 2, 2008 1:57 AM PDT
In reply to: some more info

The forum sticky is from hard won field knowledge or rather what works best in most places. WEP has the issue of the few minute WEP cracking programs. SSID broadcast (off) can cause unexpected drops and "can't see" issues.

WPA2 seems to be poorly implemented at times so we came down to a very short list of what we like to see.

The MAC filtering seemed to cause some routers to grind to a halt. All this is why we have the forum sticky. So we don't have to discuss all that in every plea for help.

Try it and see if it helps.
Bob

Collapse -
Hmm, no dice.
by rmckenzi / September 2, 2008 4:11 AM PDT
In reply to: Just so you know.

I did also update the router's firmware, then restored my configuration (saved after I made the change to turn off MAC filtering). I could try turning off encryption entirely, but I still don't understand why the SSID won't show in the list of wireless servers. Maybe I should update the s/w or firmware on my wireless card (on the Vaio)?

Collapse -
So the Sony
by R. Proffitt Forum moderator / September 2, 2008 5:32 AM PDT
In reply to: Hmm, no dice.

Sees other networks fine but not this one? That's not good. If the stock forum sticky doesn't work we find it's the laptop or a dead router.

Try latest Sony drivers.

Collapse -
The reason I didn't write about firewalls. and MIXED MODE
by R. Proffitt Forum moderator / September 2, 2008 5:34 AM PDT
In reply to: So the Sony

Is that the Sony sees other routers, but there are a few routers I have to turn the 802.11b + 802.11g MIXED mode for all hardware to work. Sorry but after the forum sticky setup we usually careen into the dead router or oddball zone.
Bob

Collapse -
a ha!
by rmckenzi / September 2, 2008 7:12 AM PDT

It worked! I turned the mode on the router from B only to B+G. (I also turned off wireless security entirely, but as I had tried that before with no luck, I don't think that was the magic bullet.) Now I can see the SSID and connect just fine! Thank you so much for all your help.

Collapse -
You may want to review our sticky note one more time.
by R. Proffitt Forum moderator / September 2, 2008 7:33 AM PDT
In reply to: a ha!

It should write about using the router stock settings. So far, every router I've encountered is in mixed mode. Did someone change that?

Collapse -
don't think so
by rmckenzi / September 2, 2008 10:48 AM PDT

But I skimmed the parts that were talking about any specific router that wasn't my brand. The B only setting was not the factory setting for my router, my ex-boyfriend had set that up years ago. What I wonder is, why did the configuration he had done work fine for so long, and then suddenly it quit working? Or could it be related to the firmware upgrade (there was new firmware for my router)?

Collapse -
Forensics.
by R. Proffitt Forum moderator / September 2, 2008 11:51 AM PDT
In reply to: don't think so

Sorry but let's go with what works here. Any reason to do forensics?

Collapse -
PS
by rmckenzi / September 2, 2008 4:12 AM PDT
In reply to: Just so you know.

I did find the forum sticky very helpful. Just FYI.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?