Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Wireless problems on 2 devices only

Apr 30, 2017 3:18PM PDT

Hi guys,

I have an incredibly irritating problem. My Wireless speeds on my laptop and my Xbox One drop frequently to unusable speeds.
I can use my laptop and xbox one all day and then suddenly towards the evening the wifi will just drop completely. If I do a speed test at that point, I get 200+ Ping and somewhere between 0.1mbs to 5mbs...
During the day, I get stable 70mbs down....

The strange thing is, only my Xbox one and my Laptop are affected by this. My phone during this time gets a stable 70mbs down as well as everyone elses devices in the house.

My laptop is a lenovo Y510p and has a N2230 wireless card from intel in it.

I have unplugged my router, reset it to factory, switched channels, updated my drivers on my laptop and a couple of other things I could think of, nothing has worked so far.

I cant switch my router since I live in shared accomodation. The router is a BT Hub 6 supplied by BT, the worlds sh*ttiest ISP...

If anyone can think of something I can do to fix this issue, I would greatly appreciate the suggestions.

Thanks!

Discussion is locked

- Collapse -
Answer
The clue is the evening
Apr 30, 2017 3:32PM PDT

When the air space gets congested. Since you can't change the router, you need to get off WiFi.

There are many solutions from a cable to powerline networking.
There are so many prior discussions why certain machines do this and your laptop is good so I will defer to those here and move to solutions only.

Post was last edited on April 30, 2017 3:32 PM PDT

- Collapse -
Answer
when you say
Apr 30, 2017 3:32PM PDT

when you say everyone elses devices in the house is good, are you just talking about tablets and phones or are you including their computers?

normally towards the end of the day, you could be getting a lot of traffic from neighbors who may also be using the internet. devices such as phones and tablets do not get the same loaded, heavy resource pages as computers so generally if computers are having speed problems, phones and tablets do not have the problem.

- Collapse -
Not quite
Apr 30, 2017 3:41PM PDT

Its everything.

My 2-1 Dell XPS 7275 has full Windows 10 running on it and I get full 70mbs down on that. I can stream YouTube in 1080p, download things on steam for example at 5mbs and everything works perfectly. It is literally just the Xbox One and the one laptop.

I appreciate the suggestion with connecting it via cable but congested air space doesnt really make sense when my phone and tablet, 30cm away from my laptop and xbox work perfectly.

- Collapse -
an inch away?
Apr 30, 2017 4:02PM PDT

Yeah' that probably would work better.

- Collapse -
Actually it does.
Apr 30, 2017 4:28PM PDT

There are way too long discussions about 802.11g, n, ac, channel widths, sniffing, WiFi adapter quality and the only trouble is how to condense all this to something you can use without spending a year in networking school.

Answer? Get wired.