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Wireless Problem after Ubuntu Trial

by repeater06 / March 16, 2014 3:04 PM PDT

Hi all, first post here.

I have a HP Elitebook with Win7 Pro. Just for fun I downloaded a version of Ubuntu onto a USB drive which is intended to be a trial version, which runs directly from the USB drive. I was not concerned that WiFi did not work while running the trial, since the trial did not include a driver for the wireless adapter. So I simply used an ethernet cable.

Finished with the hour-long trial, Windows is now back to normal, except that the wireless will not work. Device Manager says that it is working properly and enabled.

I went back two days in System Restore and ran it. Still no change with the adapter. Everything in Device Manager says it should be working. Any ideas?

Thanks! Laryn

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Could be the router or such.
by R. Proffitt Forum moderator / March 16, 2014 3:06 PM PDT

But did you really power down everything (cable modem, router and PC?)

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Did Not Power Down
by repeater06 / March 16, 2014 3:24 PM PDT

the router or modem. But I'm looking at the indicator light under the on-off switch for the wireless on my laptop. When enabled and working it should be green, but is now yellow and cannot be changed with the switch. The laptop was obviously powered down during the process of System Restore.

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Well try deleting the wireless card
by orlbuckeye / March 16, 2014 11:25 PM PDT
In reply to: Did Not Power Down

in device manager. What will happen is your device should recognize that there is a wireless card there. The a message should come up saying a new device was found then a window to search for the driver and if it finds it it will say device is working properly. If you don't want to do that just find the latest driver for the woreless card and download and install it.

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I rolled back the driver
by repeater06 / March 17, 2014 2:05 AM PDT

to an earlier version just to try, but still won't work. Re-installed the original driver from the internet and still not working. I have also disabled and re-enabled numerous times. I have also re-booted the computer several times. Yet Device Manager keeps saying This Device is Working Normally. But, it isn't.

Maybe it's something so obvious I can't see it.....

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Sorry no, a laptop is not always powered down during that.
by R. Proffitt Forum moderator / March 17, 2014 2:07 AM PDT
In reply to: Did Not Power Down
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Problem Solved
by repeater06 / March 17, 2014 8:04 AM PDT

After looking at the HP Support site above, I reset the BIOS settings to default and all is normal now. Thanks!


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