Laptops forum



by EPV1763 / August 16, 2011 4:09 PM PDT

I have a Dell Inspiron 9100 laptop, linksys g broadband router and linksys modem. I set up a wireless network using my HP dc5800 microtower and everything worked fine for weeks. Now I can't log onto the internet with the laptop even though it says I am connected to the network, the signal strength is good, and the IP address and subnet are the correct numbers. Any suggestions how to diagnose what the problem might be? Thanks, Pete

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All Answers

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Here's the top two causes.
by R. Proffitt Forum moderator / August 17, 2011 2:45 AM PDT

1. The Norton expired. Fix? Renew or uninstall.
2. The wifi security is only WEP. Fix? Move to WPA2 AES.

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by EPV1763 / August 17, 2011 10:45 AM PDT

Thanks for your reply. Here is my status:
1) There is no Norton on this laptop. I uses Kaspersky IS 2011 and it has almost a year left. (the databases are now out of date because I can't get on the internet)
2) The wifi security is WPAPSK.
Can I change to WPA2 using the disk that came with the router. It is about 8 years old, a Linksys WRT54GS wireless G 2.4 GHz 802.11g. Thank you again.

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Until more is told.
by R. Proffitt Forum moderator / August 18, 2011 5:48 AM PDT
In reply to: 2 CAUSES

We'll have to wait. While I would try a wired connection and take Grif's advice at 7726-6132_102-5098912.html?tag=posts;msg5099421
Without the rest of the details it looks to be another dead wifi card.

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