Laptops forum

Question

WIRELESS NETWORK

by EPV1763 / August 16, 2011 4:09 PM PDT

I have a Dell Inspiron 9100 laptop, linksys g broadband router and linksys modem. I set up a wireless network using my HP dc5800 microtower and everything worked fine for weeks. Now I can't log onto the internet with the laptop even though it says I am connected to the network, the signal strength is good, and the IP address and subnet are the correct numbers. Any suggestions how to diagnose what the problem might be? Thanks, Pete

Discussion is locked
You are posting a reply to: WIRELESS NETWORK
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: WIRELESS NETWORK
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Here's the top two causes.
by R. Proffitt Forum moderator / August 17, 2011 2:45 AM PDT
In reply to: WIRELESS NETWORK

1. The Norton expired. Fix? Renew or uninstall.
2. The wifi security is only WEP. Fix? Move to WPA2 AES.

Collapse -
2 CAUSES
by EPV1763 / August 17, 2011 10:45 AM PDT

Thanks for your reply. Here is my status:
1) There is no Norton on this laptop. I uses Kaspersky IS 2011 and it has almost a year left. (the databases are now out of date because I can't get on the internet)
2) The wifi security is WPAPSK.
Can I change to WPA2 using the disk that came with the router. It is about 8 years old, a Linksys WRT54GS wireless G 2.4 GHz 802.11g. Thank you again.

Collapse -
Until more is told.
by R. Proffitt Forum moderator / August 18, 2011 5:48 AM PDT
In reply to: 2 CAUSES

We'll have to wait. While I would try a wired connection and take Grif's advice at 7726-6132_102-5098912.html?tag=posts;msg5099421
Without the rest of the details it looks to be another dead wifi card.
Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!