Wireless Netgear router with cable modum

Sorry, I thought I'd made it clearer. This is for a friend who does not live in this block and so I can't really try any recommendations until I go to her place.

She has a Comcast Cable Modum.

Netgear router with her 'main' Gateway Computer
running WIN MN 2000 (That's what it says at start-up) This works fine until I attach the router to the modem, to the computerfor a wireless network to her Laptop, Dell Dimension that has an already included Dell network card.

When I hook everything up, nothing works!

On the laptop, I can find a neighbors network access which isn't strong enough to use in any way.

That's about as much as I know. I don't understand 'web-based interface. Anyway, I can't get on the internet when it's all hooked and therefore can't change anything.

Hope this helps you to understand
Thanks, Valerie

When you disconnected her cable modem from her PC and reconnected it to her router, did you cycle the power to all devices? I.E. did you turn everything off and then back in this order >>> modem / router/ PC's?

The modem needs to report the router's MAC address back home before it will renew any IP's.

I thought I had done that but I'll try it again. I guess BOTH computers need to be turned off when this is done??

Thanks Michael. I'll be back no matter what happens. It'll be a couple of days before I can get over there to try it.

Val

Hi Michael,

It's me again. Maybe you can read what led up to this, because I need further help than that. I thank you for your suggestions and so far, I have managed to connect the modem and router. I now have the guest PC (a Dell laptop, running WINXP) connected to the router and on line. Trouble is, the Host computer (A gateway running WIN MN) now freezes up when I try to do anything with that. Any suggestions?

I AM SO FRUSTRATED!
I shall be looking for your suggestions.

Thanks, Val

1) Why do you refer to the Gateway as a host? This term is used when a network works through this PC for it's Internet connection. Using a router would negate this host status and give you a peer to peer network where each PC has equal status.

2) Your Millenium PC is freezing when you try to do what? You may have a lingering viral/spyware infection. Try another PC on the network to see if the connection will work.

I don't think so Michael. This computer has all the protection you can think of and has been regularly updated and scanned.

I guess I misunderstood the 'gateway' idea. I meant, by 'host' computer, the desktop running MN, which has the router and modem attached to it. It worked fine with just cable and now that I've been successful with connecting the laptop through the router, the desktop freezes as soon as I try to get on the Internet (or anything else). Also, it won't open any desktop icons when I click on them.

Another problem I'm having, is trying to configure OE on the laptop. I've used the exact same configuration as mine which works!

It seems I take five steps forward and three back

My son-in-law suggested it might be lack of rqm. What do you think?

Valerie

''the desktop freezes as soon as I try to get on the Internet (or anything else). Also, it won't open any desktop icons when I click on them.''


indicate to me that you have problems with the PC in question. If you disconnect the cable (what kind of cable are you using to the router?), does the PC return to normal (desktop icons work)?

Windows Millenium (what you incorrectly call 2000, just adds to the confusion), is a buggy version which for good reason was discontinued. I might back up my files and reinstall the OS or upgrade to XP if the hardware permits.

The amount of RAM you are using (you have not revealed this) if insufficient, can slow things down. But does not cause lockups unless something else is awry.

"Another problem I'm having, is trying to configure OE on the laptop. I've used the exact same configuration as mine which works!"

Setting up OE is little more than:

1) providing a user name and password for the account
2) providing the incoming and outgoing mail servers

Where are you getting stuck?

I did mention that when the router is NOT attached,, everything works fine between the computer and cable modem.

The Windows MN., is six years old. Do you think it could be updated to WIN XP?

I have done everything just as you said to configure OE on the laptop. It's set the very same way mine is (except for one small detail which I'll change when I go to my friends place. That is the incoming mail server, I have the wole name and email address rather than just the name. Doesn't seem like that should so much difference.

Thanks for your support, I'll check back.

Valerie

can tell you if your PC's hardware will run XP:

http://windows.about.com/gi/dynamic/offsite.htm?site=http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp

But the fact that your PC will connect directly to the modem but not through the router yields further questions:

1) how does the router connect to the PC? ( what type of cable? )
2) can any other PC connect through that same router port?

The update advisor looks interesting. I'll have to check out her computer when I go there.

As for the cable. I have the modem cable plugged into the WAN port of the router. I have a blue ethernet cable between the PC and the router port 1 (I've tried others). All the right lights are lit on the modem and the router. The laptop works like a dream but the desktop freezes when I try to get online. I keep repeating this in order to help you understand. I can't do anything else until Monday when I go to see my friend, the troublesome computer owner!

Thanks again. Val

Your connection is: Modem >> PC >> Router >> PCs

Why you did that? Any reason?


Regular connection is:

Modem ->> Router -->> PCs

I didn't explain myself very well. The instructions were explicit and I did it in the order you mentioned.

Thanks! Val

I don't understand the question.

Val

Your way and the normal way of connection.

Which one is yours..

I follwed the directions exactly, to a tee.

Val