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Question

wireless keyboard

by billie90 Apr 11, 2015 5:04AM PDT

My wife was typing a letter on Word and it suddenly stopped typing. I changed the batteries in her keyboard but that did not help. I removed her keyboard and installed the keyboard from my computer to hers. It still did not work. Her keyboard works fine on my computer. So I think that it is not the keyboards but some kind of glitch in her computer. Can anybody help? The mouse works but the keyboard does not. I tried 2 different keyboards on hers and they don't work. Both of them work on my computer. What gives???

Bill K

Discussion is locked

3 Posts

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Clarification Request

Tell more about the PC.

by r. proffitt Former Forum moderator Apr 11, 2015 5:28AM PDT

And I'm guessing here you tried rebooting and the rear, front, side and top USB ports on this PC?

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Keyboard

by billie90 Apr 11, 2015 8:26AM PDT

I had an errand to do, so I turned off my wife's computer. I got back about 15 minutes ago and turned her computer back on as I was going to try again to troubleshoot the keyboard. I was surprised because now the keyboard works well. So all I did was turned the computer off and then back on again to make the keyboard work. I don't understand it but I am glad it is working again. Same thing sometimes happens to my TV. The sound goes off. Then I shut it down for 5 minutes. I turn it back on and then it is OK.

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wireless keyboard

by billie90 Apr 11, 2015 12:20PM PDT

It is OK now. Everything works. I turned off the computer for about a half hour. Then I turned it back on and it was fixed. Thanks

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