Networking & Wireless forum

General discussion

Wireless Internet to Wireless Router - Urgent Help

by NIKO914 / October 19, 2008 10:08 AM PDT

I just had wireless internet installed in my rural house. They installed a receptor on the roof and brought a cable directly into the house. They tested the signal by plugging in a laptop to the cable (It looks like an Ethernet), and it worked. He said just put that into a wireless router (seems simple right?). Well I have a university online mid-term and need a reliable internet source, but I CANNOT GET THE ROUTER TO WORK!!!

I bought a D-Link Xtreme N and have a Dell laptop with an N card.

I don't know all that much about computers, but the software that comes with the router doesn't seem to work.

What should I be doing? There isn't a modem, and I assume it is close to DSL (or PPTP I think). The cable that comes straight through the wall will give me internet only when directly connecting to the cable.

I plug it into the Internet slot on the router and the Ethernet cable that came with the router to my computer. But from then on I can't connect to the internet through the wireless router. I spent hours fiddling with ISP's, DCHP, DNS, and nothing. They gave me nothing but the cable that came through the wall. Does anyone know how I should go about setting up the wireless router?

Any help is really appreaciated. (Sorry for the wordy question).

Thanks in advance,

Discussion is locked
You are posting a reply to: Wireless Internet to Wireless Router - Urgent Help
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Wireless Internet to Wireless Router - Urgent Help
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Who are these people?
by R. Proffitt Forum moderator / October 19, 2008 10:20 AM PDT

Who are "they?" I see make, model of the router but little else to even hazard a guess.

This may be a little too technical for the beginner networker. Can you get some local help?

Remember that some connection "lock" onto the machine that connects first. To change to the router you may have to ask the ISP (who is that?) how to change machines.

Collapse -
by NIKO914 / October 19, 2008 10:49 AM PDT
In reply to: Who are these people?

Sorry Bob. "They" are my ISP Kingston Online Services (KOS). They are a small company. I do not believe the connection is "locked". My Laptop is plugged directly into the cable coming from the receptor now, I don't think it is "locked" to the first machine to connect to it.

I don't have access to anyone (or the funds) locally to fix it. Plus the ISP will not return my call for technical help. I had hoped that I could fix it myself. How hard is it to set up a wireless router? (Actually harder than I had though originally).

I talked to a friend and was told to log onto the router and set it to obatin ISP automatically. Of which I don't see on my specific D-link page. I was then told to cmd ipconfig /release, and renew. My computer has Vista and I seem to get an error upon running the command.

It seems difficult for the router to find the DNS and ISP info. As I can connect to the router web page wirelessly but not the internet.

Am I missing something simple? Can I find the numbers necessary somehow and manually put them into the router via the router web page?

Collapse -
It is very hard when
by R. Proffitt Forum moderator / October 20, 2008 12:03 AM PDT
In reply to: Reply

You dismiss a common problem like the lock to the first machine issue. In a nutshell, if this is like other setups I've done the wire that goes to the laptop now goes to the router's WAN port.

I will not argue or repeat the lock issue but share how I fixed that.

1. Find the MAC address of the laptop. (sorry if I leave somethings for you to google.)
2. Set the MAC address of the router to that then move the cable.
3. Leave all the other router settings as stock and try again.

Good luck.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?