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Wireless internet drops when receiving or making phonecall

by kevmcfad / April 6, 2011 6:03 AM PDT

I have an Orange Livebox connected wirelessly to my laptop. Everything's been working fine until the last few weeks. Whenever I receive or make a call using my iDECT s2i cordless telephone the internet drops and it takes ages to reconnect. I've checked all the connections and every phone socket has an ADSL filter. I understand that some wireless devices can affect a router and that these are usually 2.4ghz devices but I have no idea if my cordless telephones are 2.4ghz or 5.8ghz or indeed if this is the source of the problem at all.

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The final test.
by R. Proffitt Forum moderator / April 6, 2011 6:08 AM PDT

Try other cordless phones. If any of the other cordless sets work, you've found the problem.

The interesting part is how makers will respond to you about this.
Bob

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Phone connection
by bill012 / April 7, 2011 2:53 AM PDT

Does your wireless phone use the VoIP connection of the orange box or does it plug directly into a normal wall phone jack. It is unlikely it is wireless interference you phone runs at 1.9g.

If you are using the VoIP port I would be looking at the router as the cause.

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