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Wireless DSL with AT&T 2Wire Inability to Connect Issue

by flosamuels / October 8, 2009 2:41 AM PDT

I have DSL through AT&T. My computer is a Compaq, about 4 years old. Windows XP. I currently use a 2Wire 1000SW for wireless with a Linksys Wireless-G PCI Adapter. This setup does not require ethernet cable. I tried to upgrade to a 2Wire 2701, which does require an ethernet cable and it won't connect. Although I set up the new connection with the SSID and WEP, my system will not recognize the new connection (ie display it in View Available Wireless Networks) in order to connect. When I disconnected the 2701 and reconnected the 1000SW, a third 2wire came up that I had never set up. However after rebooting the 1000SW connection came up and I could reconnect to the internet.

So here is my question. AT&T technical help said the problem was that my wireless adapter, the Linksys, was not working. Which is obviously ridiculous as it is working right now. Therefore, since the only difference in the 2Wire boxes is the Ethernet cable, is it possible that the problem is the Ethernet card? According to my specs, my system has a VIA RHine II Fast Ethernet adapter, driver 3.41.0.426. Do I just need to upgrade this adapter with a newer driver or get the adapter AT&T recommends, the 10 Bast-T NIC card?

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Just to clarify
by Jimmy Greystone / October 8, 2009 3:59 AM PDT

Just to clarify, why is it you're running both an ethernet cable AND a wireless connection to the same system/router combo?

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Just to clarify
by flosamuels / October 8, 2009 12:37 PM PDT
In reply to: Just to clarify

Re: Just to clarify, why is it you're running both an ethernet cable AND a wireless connection to the same system/router combo?

I'm running an ethernet connection to the wireless router because that is how the instructions say to set it up. The instructions state to connect the phone line to the 2Wire 2701 then connect the ethernet cable to the computer. It sounded pretty wacky to me but that connection was reiterated by the AT&T 2Wire tech support. Since the 2Wire 2701 IS a wireless modem/router, I figured they might know what they are talking about. I tried to set it up without the ethernet cable but no go.

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If there are no letter after the 2701,
by ahtoi / October 8, 2009 3:33 PM PDT
In reply to: Just to clarify

then it is not a wireless model. You need a cat cable connection.

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Sure
by Jimmy Greystone / October 8, 2009 11:22 PM PDT
In reply to: Just to clarify

Sure, but you don't want to be running BOTH a wired and wireless connection at the same time. That's just going to cause problems. Pick one, and I'd recommend the wired, and stick with it.

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2701 Issues Reply from Original
by flosamuels / October 9, 2009 1:33 AM PDT
In reply to: Sure

OK, first, the 2Wire is a RG2701HG-00.
Second, the ethernet cable connects between the 2701, which is a wireless router, and the computer. Where else would you connect the ethernet cable if not through the 2701? Directly into the phone line? Otherwise, you are using a wireless router to go wired. Doesn't make any sense.
Third, I have to have wireless in case other people in the house get computers. That was the reason for the old 2Wire 1000SW in the first place.
Fourth, the old 2Wire did not need an ethernet cable even though it has an ethernet socket. So why does the new 2Wire need an ethernet cable?

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