Networking & Wireless forum

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Wireless connects but internet does not work.

by melikbilge / June 27, 2007 11:33 AM PDT

Ok, I've spent hours researching this, but I've never seen a clear and understandable answer. My Windows XP Home OS shows my wireless as connected to my home wireless router. However, the internet (firefox) does not work. Neither does IE, AIM, Google Desktop, or MSN. My router is Westell Versa Link Model 327W. I have Verizon DSL. Anyway, we have 3 laptops in the house, one is connected by wire to the router and works perfectly. My father's laptop works also perfectly to the same network. However, my laptop shows perfect connection, though the internet does not work! I tried Start>Run>cmd>ping (or other website or IP)
It states that 4 packets were sent and all of them were received. (None lost)

I also tried to open the statistics of my connection and I saw that I was continuously receiving packets, though very little at a time.

So, all other laptops in the house work on the same network, but mine resists on accessing the internet.

Help me, and sorry if someone already posted this. I just have never seen a clear answer and I want a clear answer directed to my situation.

By the way, I am almost a complete newbie at the networking, I have no idea how to do anything. So please give me step by step directions on all things if you can.

Thanks in advance.

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My neighbor has the 327W. I helped his.
by R. Proffitt Forum moderator / June 27, 2007 11:59 AM PDT
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Wireless problem
by melikbilge / June 27, 2007 12:44 PM PDT

Ok, I said that I know nothing about networking. I have no idea what you're talking about. Please tell me the whole thing in step by step format and without the technical terms. I'm sorry, I know absolutely nothing about this.

I did not understand your post and the thread you gave a link to. What does this have to do with cracking?

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by R. Proffitt Forum moderator / June 27, 2007 12:59 PM PDT
In reply to: Wireless problem

But it's very late here so let's hope someone tells you a step by step. At least we have the basics in front of us so others may write something longer.

Good night,


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Wireless connects but no internet
by melikbilge / June 27, 2007 11:42 PM PDT
In reply to: Sorry.

Well,I have no idea how to fix this. I can ping google from cmd and stuff, but I can't get anything to connect to the internet. I thought it would work out by the morning, but no way.

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Hey Bob
by cgarrity / June 30, 2007 3:09 PM PDT

We moved to WPA-PSK, enabled SSID broadcast and did not use MAC filtering and now all is well.

Bob, re your comment above, is there some reason not to use MAC filtering with WPA-PSK? I'm using both although I realize MAC ain't that much protection.

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Why I write that...
by R. Proffitt Forum moderator / June 30, 2007 3:11 PM PDT
In reply to: Hey Bob

I encountered too many systems that "it doesn't work." Since WPA gives us the security we are looking for, the mac filter is not needed (today.)

The reason for enabling SSID broadcast is simple. Too many machines have connect or "drop" problems if it's disabled.

Hope this helps,


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Just last week...
by R. Proffitt Forum moderator / June 28, 2007 12:13 AM PDT

My neighbor with th 327W couldn't connect to the internet but could to the router.

Here's what we found. The "profile" in the 327W had vanished. I decline to duplicate the manual on the 327W or write a step by step in this small space. I offer only general directions and no more.

To fix this we pointed the web browser at (you need to know this address since on some it's and the name and password is entered there. Since the modem had forgotten all settings we had to use these.

name = admin
password = password

Now that we were able to get in we were able to recreate the login details for his DSL account. Remember I will not give a step by step on this but a general to do direction.

If you need step by step then call your ISP.


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