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Question

Wireless connectivity issue

by Dec 7, 2016 2:45AM PST

I am having trouble in getting connected to network via wifi networks available in my office. I am able to connect to the network automatically since I have the password already saved. But sometimes I need to give password since the laptop not able to connect it automatically . It is irritating. Also i experience some instability in getting connected . How can I troubleshoot this issue. Other employees also experience same issue . Can this be a problem with our Cisco WLC and associated APs ? How can I troubleshoot this and get out of this instability problem.

Discussion is locked

4 Posts
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Answer
Re: connectivity
by Forum moderator Dec 7, 2016 2:56AM PST

That's a question for the company's IT-staff or the outsourcing partner that installed and maintains the office network.

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Wireless connectivity issue
by daj1585 Dec 7, 2016 3:02AM PST

But can i get some suggestions for troubleshooting since no IT staff is here as of now.

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Re: suggestions
by Kees_B Forum moderator Dec 7, 2016 3:21AM PST

Google has a lot of suggestions for you:
https://www.google.com/search?q=troubleshooting+router

There even is a chance one of the tips will help, although with you it's more complicated because there is not only a router involved, but also access points. That's why I suggested a professional who has professional tools and experience.

Unless you happen to be a garage or a plumber, I assume your company doesn't maintain and fix its cars and its central heating. Why then fix your network yourself?

Post was last edited on December 7, 2016 11:54 AM PST

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Answer
Nod to Kees.
by Forum moderator Dec 7, 2016 6:47AM PST

That gear is usually managed by staff or on call support. The most common issue I ran into is an overloaded access point or the office is just a little on the edge of coverage. Both are fixed by installing an access point to service the dodgy area. As I am not your system support and don't know your cable/network plant I can only share the usual I run into.

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