Wireless connection problem with BD-C6500

There are kid friendly apps that allow hijacking as well as generally interferrence with this old security advice.

We don't share the name of the apps for a very good reason. I'll share why -> Because there are a lot of folk that still have this dated setup.
Bob

Try going to this link for help.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=152581&modelname=BD-P3600A&modelcode=&session_id=L1d1CksMctJQg371Ky2mctnfP4JXp0RnFzGQr2GpGRY29ZyLDzvw!1198

My AT&T Router is very secure and I am using both the WEP Key And MAC Address Filtering for my Samsung Blueray players w/ Internet connection. Netflix and other services work beautiful on this player because it has a large memory for streaming video.

As I stated to others attempting to setup their units, once you are properly connected the IP settings will be automatically sent to the player so there is no need to attempt a manual setup.

I attempted to use both Samsung support and cnet forum but had to figure it out on my own as I was determined to get this working and to do it without having to turn off the firewall on my router.

Well I accomplished that by using MAC Address and Whalaa...it worked like a champ.

RProffitt keeps insisting that using the 10-digit WEP key and MAC address filtering is wrong yet he doesn't explain to anyone how to do it. 99.999% of people using wireless routers are using WEP and he says they are wrong? I doubt it.

Find the MAC address of your Samsung player, then write it down remember to write it with colons) then set up that MAC address on your wireless router and you will have success in getting your unit to work just like I did. Right now I have 2 Samsung Blueray players, 2 laptops, a PSP, an iPad and an xbox all working off the same router. Players are using 10-digit WEP and MAC while everything else is only using 10-digit WEP.

Sendme your questions

At no time did I write it doesn't work. It does.

But it is insecure so a KID can use some simple app to hijack your connection if if you deployed the MAC filter list.

I hope more people do this since my buddies in the squads make good money running around correcting this issue. In other words, the advice must be tempered and reveal the downsides which "lazerjim" is not doing.

Please lazerjim, if you hand out this advice, tell all.
Bob

I just purchased the BD-C6500 blu-ray because of high marks by Consumer Reports, and also on Amazon. I was unable to connect to my Netgear DGN2200 router until I turned off all security. It works fine when I do that, but of course now the internet is wide open. So I went and added the MAC addresses of the blu-ray and all my other wireless devices to block any foreign devices from connecting. I'm hesitant to try and turn on the WPA2-PSK (AES) security option again because I don't want the blu-ray to quit working.
After spending too many hours trying to fix this, and worthless calls to both Samsung and Netgear, I'm done.

We'd have to tell a little more but your average router uses NAT and any unsolicited internet access fails to reach any internal machine.

What did you do to make it wide open?

As to MAC filters. Junk advice.

As to WPA2. The right and good advice.
Bob

I had to turn off all security to get the blu ray to consistently connect. I did turn it back to WPA2, and used the WPS button to reconnect, which did work, finally. But, every time I turn the blu ray off, and then on again, I have to go through the whole network re-connect process and hit the WPS and refresh button on my router to get the blue ray to connect again. What a piece of crap. I also have a Panasonic blu ray/home theater system, and the wireless setup with that took all of 5 minutes, and it stays connected.

It's obvious that the tech guys at Samsung are a few years behind the rest of the world when it comes to setting up wireless connections.

Lazerjim,

Have a question. Where can I find the Mac address of the blu ray player. I went to set up of hte player and cannot find the Mac address.

Please let me know.

Thank you,,

Lito

Turn off MAC FILTERING so the device and join the network. Back to the router and look at the connected devices and in that page should be the MAC address you are looking for.
Bob

Go into settings...Network...Network Settings...Network Test. Doing this will display the MAC Address

Good luck!

Hey transmico I too have the WRT120N and tried changing the channel and cannot connect my HTB 6500 or my BD 6500. They are both brand new and both are coming up with that same error message and stopping at the IP area of the network test. Any other ideas? What are your settings on your WRT120N? I have numerous other devices hooked up w/o any problems. Samsung really sucks! I'm def returning the blu-ray player but I'm stuck with the HTB 6500 since my other blu ray/home theater crapped out and this is what samsung sent me as a replacement. It's weird I can connect to my network when I use the PBC (WPS) button but once I shut off the samsung unit (either the stand alone or home theater blu ray wireless) I cannot re-connect w/o doing the PBC step again. Very frustrating.

Hey Drockhazen, did you do a firmware upgrade on the either unit? I am not at home right now but I remeber I setup wide channel 7 and the other 11. And my frequency is at 40MHZ, but it's setup to both G & N. Do you know what I am referring to. Also try to reinitialize the unit, I think if you press and hold the stop button for 5 seconds that resets everything. I am not sure why there are so many issues with the BD-C6500, and samsung is not very helpful, but once I got everything working I love this unit.

Let me know how it goes.

T.

I tried those and it didn't work. I actually found the box for my router and returned it to Wally World and used the store credit towards the Vizio Dual Band N router and my HT6500 connected w/o a hitch. Thanks for your quick reply and help. The other blu ray player did get returned. I bought a Roku for my bedroom instead. Very cool it has a ton of streaming options.

Since we are behind a NAT router, there is no wide open path from the internet to any machine on the other side of the NAT router.

I'd love to read why folk would think this is wide open.
Bob

If the data is not encrypted, it can be snooped and the link can be hacked. I think that's what folks mean by 'wide open'. Sure, there's some paranoia there, but if the technology is there, why not use it? Just so you can get a crappy blu ray player to work???

Read the Cnet Networking forum top post about setups and the Samsung specific post.

We use WPA/WPA2 so again I ask you what is wide open? We covered why the firewall issue is not an issue and now I've covered the snoop issue.
Bob

I use WPA2/AES and MAC filters, and virtually everyone uses NAT by default if they have a router, BUT, if nothing is encrypted - the comment in what I thought was the post previous to yours - the network is open to attack. If you disagree, please point me to where you 'covered' the snoop issue, specifically. Anyway, I'm not trying to earn a degree in CNET forumology, just offer comments on the Samsung Bluray 6500. This player never worked, not for the obvious 'networking 101' tidbits offered in the forums you mentioned, but because of a real flaw that was unsolvable (security passwords dropped). Now, for me the solution was to pay $10 more for LG's BD570 and be done with it. Everything works great, even DLNA. What's more, the networking configuration was a snap in comparison with the Samsung. So again, I ask you, if the (LG) technology is there, why not use it???

And I'd love to discuss if WPA and more is wide open but why we discuss the Samsung is simply because folk want to get theirs to work. After curing this too many times we see a lot of answers. Yours is to get the LG so that's one way.
Bob

Wow, I should have read the other posts before I wrote mine above, or, nay, before I bought the BD-C6500 in the first place.

Two things I want to add. One, I just want to make clear (as others have in their posts) how much effort I have put in so far: 1 chat session w/ samsung, 1 email, 1 hour on the phone, 1 visit back to best buy to swap for a new unit and probably 6-7 hours of at-home studying & figuring. I realize now, that's just too much. I guess the challenge and possible doubt of my WNDR3700 router partly fueled this escapade, but now that I have a recommendation from other battle-worn veterans, the LG BD-570, I think I may have found salvation. The second point regards customer service. The woman (based in the Philippines) was nice enough, tried patiently to help(?) me out, but it's true, the qualifications and/or the equipment were just not sufficient. What's possible though, at this point, is that they actually know these players are permanently flawed, so they are left with nothing else but string you along and point the finger at the router.

Returned the Samsung at Best Buy, exchanged (+$10) for the LG BD570. Plugged in & setup wireless networking (w/ WPA2) in exactly 5 minutes. Pandora up in 3 minutes. Seems to work fine, though I haven't tried any blu rays yet!

I updated to the latest firmware samsung has on their website.

bd-c6500-xaa

I had to put some of these things in the DMZ.

Your comment about MAC filters is interesting. I've found many routers just fail to work with that so what to do as we wait for them to issue new router firmware? You tell me?

Your comment about the firewall is interesting. Since NAT is a natural firewall, what additional firewall would we need?
Bob

My point was that whether you choose to use MAC filtering or not as a security mechanism won't be the solution to people's problems. I tried it with filtering both on and off and didn't get any further in both scenarios. I actually do use MAC filtering on my network as an additional step and have never had a single issue with setting up any device on it.

It doesn't really matter which firewall(s) is/are the source of a problem if you need to open up the network security to pass a test even before the firewall comes into play. People may have an AV firewall, Windows firewall, or router firewall..all of which are moot if I have to set my encryption to 'open' just to even test whether that's a root cause of the issue.