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General discussion

Wireless connecting locally only: no internet connection

Sep 21, 2007 4:57AM PDT

I just bought a new Vista laptop and attempted to connect to the local public library network.

It connected, and showed a strong signal. I downloaded AVG anti-spyware and Spybot for protection, but before I could get any further, it shut down and gave me local access only.

In the Network Connection Center it shows a strong connection to the wireless network, but nothing to the internet.

I turned off all protection except spybot and tried again. No go.

Reset internet connection. Reset network adapter. Restart computer. Still local only.

I googled around and there seem to be plenty of people getting local only access (meaning, no internet), but nobody has a solution.

I did find some people who had success running the command: netsh interface tcp set global autotuninglevel=disabled

I tried that - didn't work.

Someone else said it depends on the wireless router. I have no control over that - it's the library's.

Does anyone here have any idea what I can do? I really need the internet ASAP to download an ASP.NET development environment. (It installs directly from the site; I can't download it on a different computer and transfer.)

Help much appreciated!

Discussion is locked

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So it worked at first?
Sep 21, 2007 6:36AM PDT

I read your post twice and it appeared to work until ???

Try another hotspot to see if it's that known issue and the registry that has fixed almost everyone.

However new machines can fail quickly. Call it in or even return it as broken before you are stuck with it.

Bob

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Since it's new. Try restoring to factory...
Sep 21, 2007 7:15AM PDT

Then carefully repeat the steps to when it failed. Then restore and don't do that last step.

Bob

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Sorry, could you elaborate?
Sep 22, 2007 11:12AM PDT

>>if it's that known issue and the registry that has fixed almost everyone.<<

Known issue - meaning the autotuning?
What registry fix?

Thanks.

Yes - I think it worked for a few moments. I was able to download Spybot Search and Destroy, but it shut down before I could follow with ZoneAlarm.

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The registry fix is not called for.
Sep 22, 2007 12:03PM PDT
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It was security
Oct 12, 2007 1:46AM PDT

Must have been something I downloaded. I undid everything, unistalled, and restarted. It worked fine. I re-downloaded everything one item at a time, and it's still working fine.

such are computers.

Thanks!