Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

wireless adaptor not responding after sleep mode

Dec 10, 2009 11:08PM PST

time after time my computer, Dell 1545s-6055NBK, does not wake up the wireless adaptor which came installed . In order to get on line I have to turn the computer off and restart and then it responds. Any solution to this annoying problem would be appreciated. Thank you.

Discussion is locked

- Collapse -
Install the drivers
Dec 11, 2009 12:06AM PST

That the machine came with. It should have worked until some one installed some new driver. Or go to dell.com enter the service tag and install the driver for this machine's wifi card.

If all fails, wipe it out and install back to the factory load. Instruct the owner not to update drivers.
Bob

- Collapse -
install the drivers
Dec 11, 2009 8:57AM PST

Spent almost an hour with tech who installed the drivers on the wireless adaptor in my computer. Unfortunately after in sleep mode for a couple hours later, when I came back on, the internet icon showed disconnect, the same as before I contacted on line help. So I restarted and the connection came up full bars right away as usual.
I'm thinking I would like to try your suggestion to wipe it out and install back to factory load, but how do I do that? or should I?
You have helped me in the past, will appreciate your advice. Thanks in advance.
P.S. I have noticed that the linksys connection is not listed under connections after sleep, until after I restart. Wondering if that would cause the disconnect during sleep? Hope I'm making sense.

- Collapse -
I agree.
Dec 11, 2009 10:46PM PST

It's too much to ask some to reinstall the OS. So let's try this.

HIBERNATE.

Some drivers don't sleep well so try hibernate and forget the sleep mode.
Bob

- Collapse -
hibernate
Dec 12, 2009 5:10AM PST

All day today I stayed away from putting the computer in Sleep, just walking away and doing nothing, always when I came back on I was still connected to the Internet. No disconnects. Did the computer automatically go to Hibernate? It is not listed after the arrow of Shut Down. Is there something I should be doing to "Hibernate" that is power saving? I will continue to avoid the Sleep mode since it disconnects from the Internet upon wake up. . So much time spent on this new computer but I have lots of patience. Please let me know if there is a certain way to hibernate the computer, if not I will continue to just walk away and let it do it's thing.
Thanks again for your expertise!!

- Collapse -
What they say.
Dec 12, 2009 6:04AM PST

"Don't fix things that work."

If it is working, let it be. Bob

- Collapse -
What they say
Dec 15, 2009 6:47AM PST

Bob, just to let you know that ( don't know what I did) but now when I go to Shut Down I have the choice of HIBERNATE on the list of things to do, how about that? Agree, everything is working fine so wil not change a thing. Thanks again, this is a great place to communicate.