I ordered and received 2 Motorola E815 phones. One came new; but the other was used and contained the former owner's address book, call history, everything. Since it's not that person's fault (careless that he didn't clear the phone) I won't post his phone number here.
Now that I read more about this company (thanks to all of you), I am considering cancelling entirely. But, we ported one of the phone numbers and that's probably how they hook you.
I will update this posting as I learn more. At this point, I am distrustful and cannot recommend doing business with them.

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