I just checked out wirefly.com on the BBB, and they seem to be in good standing, saying they have resolved all their customer complaints/issues.
If you've had a negative experience with wirefly.com, I suggest you file a complaint with the Better Business Bureau (bbb.com). Hopefully, they can help get your issue resolved. Also, if wirefly gets enough complaints, maybe the BBB can warn people against using them.
Pint-size luxury and funky style
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