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WinXP Problems - No System Restore, Network Problem, etc.

by paddy0 / February 23, 2005 12:00 AM PST

I am using XP Pro. I have Norton Anti-Virus (with up to date defs.) I use Spybot and Adaware (which when I try to run it I get an error that looks like another language and program will no longer run).

Within the last two weeks I began to have the following problems:

- Problems connecting to other network computers (however I am able to connect to the internet). I was able to connect after a restart, now I can not connect to other computers

- My taskbar changes colors (now tan instead of blue) after the computer has been on for a few minuts

- It takes a long time for all of the startup programs to run after the computer boots

- I figured I would try a system restore, but I get a message saying that System Restore was unable to protect my computer. After further tries I got "Error 998: Invalid access to memory location"

- I went to the event viewer to see if there was anything that happened, but when I click on the properties for an event the event viewer freezes.

I did 2 full system virus scans (1 in safe mode) and ran Spybot and neither found anything. The only thing that I installed within the last month was a Microsoft Office Update and the XP auto updates.

Any suggestions or ideas?



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Re:WinXP Problems - No System Restore, Network Problem, etc
by Cetin Denislam / February 23, 2005 1:33 AM PST

Your PC it's probable infected with Spyware. There are some that will prevent Spybot and Ad-ware from running. If you still can go to the Internet and you're using a NIC in order to access, you can boot in "Safe Mode with Networking" and logon with an account with administrator privilege.


Make sure that you're protected by a firewall.

Download , install and scan your PC by using Microsoft Windows AntiSpyware (Beta).

Also, you can try running Spybot and Ad-ware in "Safe Mode with Networking" too and use the latest updates definitions for all of them.

This does not mean that your all problems will be solved, but it's a start.

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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WinXP Problems - No System Restore, Network Problem, etc
by paddy0 / February 23, 2005 3:56 AM PST

I was able to access the network computers from safe-mode, but I tried to run the Microsoft Windows AntiSpyware and it said that it can not run in safe mode. I tried running it while I was NOT in safe mode and the program just shut down. I notice I am not able to install any of the MS automatic updates.

I also tried running both spybot and adaware in safe mode and I get the same error message for both.

As far as a firewall I have the Mcafee firewall (which for some reason is disabled and won't let me start) and a router.

Any other suggestions?

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Re: WinXP Problems - No System Restore, Network Problem, etc
by Cetin Denislam / February 23, 2005 6:29 PM PST

You?ll have to balance the effort / time spent for the following things:

1. Save your data to another networked PC (make sure that it has an up to date AV) clean install windows XP and copy the data back


2. Run HijackThis save the log and post it to one of the specialized Forums.

Your PC seems to be infected with some nasty spyware so from the virtual world it?s not a "1-2-3 shots until solved" scenario.

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

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Windows Re-install
by paddy0 / February 24, 2005 3:46 AM PST

I reninstalled windows. So far it seems to have worked. I have been able to enable my firewall and am currently running the Microsoft AntiSpyware.

Hopefully I am all set.

Thanks for the help.

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spyware, network trouble
by hollywoode46 / February 24, 2005 3:55 AM PST
In reply to: Windows Re-install

if your advanced, boot safe mode command prompt only
and search for exe's in the root c, windows, and windows\system32 directory. ren. all recebt exe's to bk1's and reboot.

open regedit or msconfig and remove everything from startup. this is a base beginning to removing this stuff. again weigh against wipe and load.

good luck

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