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General discussion

WinPatrol refuses to let me use Firefox

by Mongo45 Jun 22, 2010 3:26AM PDT

I've been a long time user of both. Recently, I updated WinPatrol (free version)and everthing was just fine. Yesterday, when I went to open Firefox, nothing happened. I instead got the message that access was denied by WinPatrol. Since I still wanted to use Firefox, I uninstalled WinPatrol, thinking that would take care of things. WRONG! Firefox still wouldn't open. I right clicked the icon and there was a menu item concerning WinPatrolPLUS info. It informed me that access was still denied. I'm willing to uninstall Firefox if I have to, though I'd rather not lose all my bookmarks. Where do I go from here?

Discussion is locked

2 Posts

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Re: bookmarks

by Kees Bakker Jun 22, 2010 5:52AM PDT

I don't know about WinPatrol, but I can tell that the bookmarks as they were the last 5 days you used Firefox are stored in files in your Firefox-profile. Search for bookmark*.json. They are exported automatically and ready for import.

Do I understand correctly that you don't include these bookmarks in your regular backup? Consider doing that.

Kees

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In addition to Kees post.

by MarkFlax Forum moderator Jun 22, 2010 5:56AM PDT

I tend to avoid such system and registry optimisers like these for this very reason. When something goes wrong things get difficult.

I looked on the WinPatrol web site Support page for clues, ( http://www.billp.com/support.html ), but couldn't see much, although there is a contact email there if you want to try that.

In that support page there is a mention of difficulties with Firefox cookies. If you follow the link in that section it takes you to another site which explains how to re-install WinPatrol, then uninstall it, and completely remove all traces of it, folders and registry entries. The guidance gives details of which registry entries to delete, but here again, messing with the registry is something I prefer not to do.

It's an option for you to consider.

Mark

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