Audio & Video Software forum

Resolved Question

Winfx video converter error message

by llaprelle / May 20, 2012 8:52 AM PDT

I have been using the Winfx Video converter for a couple of years without any problems. I had to reinstall it due to a full system recovery and now when I try and open the program I get the following error message:
"c:\users\LLL\AppData\Roaming\winff\cfg.xm(1,1) Error: Expected element. "
"Press OK to ignore and risk data corruption."
"Press Cancel to kill the program. "
Selecting "OK" opens the program, but the drop-down menus for Output Details are not functional. Adding a file and selecting "convert" causes the same error message to appear.
Selecting "cancel" closes the program.
I've tried uninstalling and reinstalling the program a couple of times with the same results.
Any ideas?

llaprelle has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by llaprelle

Collapse -
I see
by MarkFlax Forum moderator / May 20, 2012 10:47 PM PDT

from http://www.techyv.com/questions/error-message-winff-software that there seems to be a simple answer.

Close the program down then navigate to C:\users\LLL\AppData\Roaming\winff\ using Windows Explorer and delete that cfg.xm file

Try the program again.

I have no information whether that works or not.

Mark

Collapse -
It Worked!
by llaprelle / May 21, 2012 4:54 AM PDT
In reply to: I see

Thanks, it worked perfectly.

Lorie

Collapse -
That's brilliant.
by MarkFlax Forum moderator / May 21, 2012 6:24 AM PDT
In reply to: It Worked!

Thanks for telling us.

Such a simple answer too! Happy

Mark

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