These folks need that info before they can help
I replaced the original drive (which did a serious crash and burn) with an SSD, and now I cannot shut down properly. I use the Shut Down option and the screen goes black, but the power button indicates it is still on.
Also, if I use the sleep or hibernate option, nothing wakes it up.
I have to perform a hard shutdown by holding the power button every time I want to use my laptop.
I am not technically proficient and would appreciate any help, in layman's language.