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Windows XP won't start/ Stop Error: 0X0000007E (0XC0000005,

by NonPC / May 15, 2010 9:01 AM PDT

0X0000007E (0XC0000005, 0XF7680756, 0XF78AB430, 0XF78AB12C)

It's my husband's desktop. Am a mac. Got at least this far.

Seriously, I don't know how you PC people survive out there.

Windows XP won't start and whenever I try anything, it just goes round and round. Got it to start in the safe mode, but can't connect to the internet.

What to do?

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(NT) In Safe Mode, try System Restore.
by Coryphaeus / May 15, 2010 9:30 AM PDT
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blue screen error msg. / system restore?
by NonPC / May 15, 2010 9:39 AM PDT

was afraid to try that as i didn't know what it might wipe out.

is it just microsoft type upgrade, or any other applications you've installed since you got the computer?

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System Restore points . . .
by Coryphaeus / May 15, 2010 10:11 AM PDT

Are created every 24 machine hours, and before any program installation (including updates). So there should be a list of restore points by date. Pick a date before this problem occurred. The restore only puts the machine back to a previous state. It won't "wipe out" anything except maybe a problem that caused this situation. It will remove any program installs after a specific restore point/date.

To differentiate between the 24 hour and program install restore point:

System Checkpoint = every 24 machine hours.
Software Distribution = MS updates and any program install.

Don't confuse System Restore with Machine Restore which puts the machine back to day one right out of the box.

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system restore
by NonPC / May 15, 2010 10:57 AM PDT

will try that then.

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seems to have worked
by NonPC / May 16, 2010 12:04 AM PDT

did the system restore and it seems to have work.
we'll see!

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Now that it's working . . .
by Coryphaeus / May 16, 2010 11:04 PM PDT
In reply to: seems to have worked

And everything is OK, create a new Restore Point and name it something like "fixed", or whatever. If the problem comes back you can go to that restore point.

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restore point
by NonPC / May 16, 2010 11:18 PM PDT

thank you!

since i'm a "mac" and not a "pc"

where and how do i create a store point?

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Same place you restored it . . .
by Coryphaeus / May 17, 2010 12:46 AM PDT
In reply to: restore point

Open System Restore and click "Create restore point. Follow the prompts.

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