While I will let others deal with the SP2 issues and the main problem, here is some ancient wisdom on backing up your data:click.
When trying to start windows XP, HP laptop, with windows xp home, and service pack two installed, the screen locked up at the "Welcome" screen. I had to re-format the Hard dirve, and then things went ok. I could not even get to "Safe Mode". My question is has anyone else had this problem and were able to get rid of it with out a re-format? Was it a virus? Could I have gotten past this with the Norton rescue disk? I hated losing all the info on my hard drive. Am I still at risk and should I do anything more?
Thank you for your help in advance! Jon