Windows Legacy OS forum

General discussion

Windows XP vs Netscape 7.2 problem

by kk6yf / November 9, 2005 4:21 PM PST

Earlier this year I installed Norton's "Spam Killer" software and immediately began experiencing problems with Netscape 7.2. I lost tha ability to save outgoing message copies to my "SENT" folder, and could not save drafts to the "SENT" folder. The appropriate boxes were checked but would not remain checked when exiting Mailbox preferences. Also Each time a message is opened for reading the sender's email address automatically goes into my address book. As soon as these problems were noted, Norton Spam Killer was removed via Control Panel and Netscape was removed and reloaded. These problems have existed ever since and no one has been able to help me. It would appear that the changes effected by Norton are being stored somewhere in my "D" drive in the restore archives. I was unable to "Restore" to a date prior to the loading of Norton Spam Killer. There is no residual registry for Norton in the system. The computer is a Hewlett-Packard HP450n, with a 3.0 GHZ processor running Windows XP and Netscape 7.2. I have tried all the earlier Netscape versions that I could find and the problem exists in all. Additionally I have a Hewlett-Packard 6746C computer with a 730 MHZ processor which suffered the exact same problem with the exception that I could get Netscape 7.0 to run in it where Netscape 7.2 would not run at all. Any help would certainly be appreciated as I am out of options. Bob Daniel

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Does not look to be a XP issue.
by R. Proffitt Forum moderator / November 9, 2005 7:19 PM PST

But with norton's spam product. Even its removal seems flawed. Check with Symantec to see if like their antivirus they offer uninstall tools or notes.

I offer NO CURE but will share I use POPFILE with good results. A little work to setup but the price is right and it works for me.



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As an aside to Bob's suggestions
by MarkFlax Forum moderator / November 9, 2005 8:03 PM PST

If there are "remnants" in the Restore folders on the D drive the way to remove then is to turn off System Restore, reboot the computer, turn on System Restore again and immediately create a custom Restore Point.

But only turn off System Restore if your system is otherwise stable.

But personally I don't see that these restore files will be the problem as they are backups only, and would not affect the running of your system.


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